Privacy Policy
We are committed to protecting your privacy and personal information.
Last Updated: June 1, 2025
1. Introduction
At Transco Insurance ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.transcoinsurance.com (the "Website") or use our services.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website or use our services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Request a quote
- Purchase an insurance policy
- Create an account
- Submit a claim
- Contact our customer service
- Subscribe to our newsletter
- Participate in surveys or promotions
This information may include:
- Name, address, email address, and phone number
- Date of birth and social security number
- Driver's license information
- Vehicle information (make, model, VIN)
- Property information
- Financial information (credit card or bank account details)
- Health information (for life or health insurance)
- Claims history
2.2 Automatically Collected Information
When you visit our Website, we may automatically collect certain information about your device and usage, including:
- IP address
- Browser type and version
- Operating system
- Referring website
- Pages viewed and time spent
- Links clicked
- Search terms used
We collect this information using cookies, web beacons, and similar technologies. For more information about our use of cookies, please see Section 7 below.
2.3 Information from Third Parties
We may obtain information about you from third parties, such as:
- Credit reporting agencies
- Motor vehicle departments
- Claims databases
- Marketing partners
- Social media platforms (if you interact with us through social media)
3. How We Use Your Information
We may use the information we collect for various purposes, including:
- Providing and managing the services you request
- Processing insurance applications and quotes
- Underwriting and rating policies
- Processing claims
- Communicating with you about your account or policies
- Sending you important notices and updates
- Responding to your inquiries and providing customer support
- Personalizing your experience on our Website
- Sending you marketing communications (with your consent where required)
- Conducting research and analysis to improve our services
- Detecting, preventing, and addressing fraud or security issues
- Complying with legal obligations
4. How We Share Your Information
We may share your information with the following categories of third parties:
- Service Providers: Companies that perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
- Insurance Partners: Insurance carriers, agents, and brokers who provide or underwrite insurance policies.
- Business Partners: Companies with whom we offer co-branded services or joint marketing promotions.
- Legal and Regulatory Authorities: Government agencies, law enforcement, and other parties as required by law or to protect our rights and the rights of others.
- Professional Advisors: Accountants, attorneys, consultants, and other professionals in connection with our business operations.
- Corporate Transactions: In connection with a merger, acquisition, sale of assets, or other corporate transaction.
We do not sell your personal information to third parties for their own marketing purposes.
5. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: The right to request access to the personal information we hold about you.
- Correction: The right to request that we correct inaccurate or incomplete information about you.
- Deletion: The right to request that we delete your personal information in certain circumstances.
- Restriction: The right to request that we restrict the processing of your personal information in certain circumstances.
- Data Portability: The right to receive your personal information in a structured, commonly used, and machine-readable format.
- Objection: The right to object to our processing of your personal information in certain circumstances.
- Withdrawal of Consent: The right to withdraw your consent at any time where we rely on consent to process your personal information.
To exercise these rights, please contact us using the information provided in Section 10 below. Please note that these rights may be limited in some circumstances under applicable law.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Cookies and Similar Technologies
We use cookies and similar technologies to collect information about your browsing activities and to distinguish you from other users of our Website. Cookies are small text files that are stored on your device when you visit a website. We use the following types of cookies:
- Essential Cookies: Necessary for the Website to function properly.
- Analytical/Performance Cookies: Allow us to recognize and count visitors and see how they move around our Website.
- Functionality Cookies: Enable the Website to remember choices you make and provide enhanced features.
- Targeting Cookies: Record your visit to our Website, the pages you visit, and the links you follow to deliver relevant advertisements.
You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of the Website may become inaccessible or not function properly.
8. Children's Privacy
Our Website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on our Website with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Transco Insurance
Email: privacy@transcoinsurance.com
11. Additional Information for California Residents
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). For more information about these rights and how to exercise them, please see our California Privacy Notice.